This release note was updated May 4, 2026.
Catalog and Price List Sync in Shopify B2B
The Shopify connector now supports catalog and price list sync for B2B merchants. B2B merchants can define item catalogs and price levels in NetSuite, apply item-level fixed price overrides, and automatically sync them to Shopify B2B company accounts. This ensures buyers see the correct products and pricing.
The catalog and price list sync enables you to:
- Sync catalogs with item and price level assignments.
- Apply fixed price overrides per item.
- Automatically assign catalogs to Shopify B2B company accounts.
- Target storefronts using mappings.
Loop Returns in NetSuite Connector
Loop Returns connector is now available in NetSuite Connector.
The Loop Returns Connectors integrate returns, refunds, and exchanges from Shopify through Loop Returns into NetSuite for seamless synchronization.
The integration automates the creation of refund-related records, including Return Authorizations, Item Receipts, and Cash Refunds, in NetSuite. It mirrors actions taken in Shopify and Loop Returns to ensure accuracy. The integration aligns with Shopify and Loop workflows to reduce manual data entry and eliminate discrepancies in the returns process.
Contact your Account Manager to add the Loop Returns connector to your NetSuite Connector account.
NetSuite Connector for Outlook Now Available
NetSuite Connector for Outlook is a Microsoft Outlook add-in that syncs emails and events from Microsoft Outlook to corresponding NetSuite records.
To use NetSuite Connector for Outlook, you need to install the Microsoft Outlook add-in. For information about using NetSuite Connector for Outlook, see Managing NetSuite Connector for Outlook.
AI-Enhanced Error Messages for Shopify Connector
Error messages received from Shopify are now processed through an Oracle NetSuite AI service. The AI-enhanced messages are clearer and more user-friendly. Guidance on resolving the error is also included whenever possible. See Enhanced Storefront Error Messages in NetSuite Connector for more information.